We want you to be completely satisfied with your purchase from FitSpresso. If you are not happy with your order for any reason, please review our return and refund policy below.
1. 60-Day Money-Back Guarantee
All FitSpresso purchases are backed by a 60-day money-back guarantee. If you are not satisfied with the results, you can request a full refund within 60 days from the date of purchase—no questions asked.
2. How to Request a Refund
To initiate a return or refund, simply contact our support team with the following details:
Your full name
Order number
Email address used during the purchase
Reason for return (optional)
Once your request is verified, we’ll guide you through the return process.
3. Return Shipping
Customers are responsible for return shipping costs. Please ensure that the product is returned in its original packaging to the address provided by our support team.
4. Processing Your Refund
After we receive your return, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method used during checkout.
5. Damaged or Incorrect Products
If you receive a damaged or incorrect product, please notify us within 7 days of receiving your order. We will arrange a replacement or issue a full refund at no additional cost to you.
6. Contact Us
For return requests, refund status, or further questions, feel free to reach out to our customer support team. We’re here to help!